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Shipping Policy

If your order has all in-stock products, your order to a physical address within the 48 contiguous United States will normally be shipped within 24 hours of placement. Standard shipments will normally be delivered within 5-7 business days from when your order was placed (Monday through Friday). No shipping occurs on Saturday or Sunday. Orders placed from late afternoon Friday through Monday morning will be processed on Monday (except for National Holidays).

International shipments: the order recipient is responsible for for any taxes, duties, or brokerage fees. Shipping charges for international orders placed on our website are estimates only — our Customer Service staff will contact you with the exact charges for your international shipment.

Drop Shipments: on occasion, items may ship directly from the manufacturer. Drop-shipped items may be subject to addiional fees if shipping is expedited. You will be notified via e-mail if your order is to be express-shipped from another warehouse.

Please double-check your shipping address before submitting your order. ArtMaterialsOnline is not responsible for shipping charges to mis-typed addresses.


If you have further questions, please call us at 1-800-363-7709 or contact us at CustomerService@ArtMaterialsOnline.com.